Shipping policy

Last updated: 12/07/2025

Thank you for visiting PatternCharm  Please note that we specialize in digital products only. Therefore, no physical items will be shipped to you.

 What We Deliver

All products available on our store are digital downloads, including but not limited to:

  • Crochet pattern PDFs

  • Digital guides or eBooks

  • ZIP files containing printable materials

  • PNG/JPG image packs

  • Workbooks and templates

Delivery Time

Once your payment is confirmed, your download links will be:

  • Immediately available on the order confirmation page.

  • Emailed to the address you provided during checkout.

 Most customers receive their digital products within 5 minutes of purchase. If you don’t see your files, please:

  • Check your spam/junk folder

  • Verify the correct email was used at checkout

Didn't Receive Your Files?

If you haven’t received your download email within 1 hour, please contact us at:

 [your-email@example.com]
Include your:

  • Order number

  • Email used at checkout

We'll assist you promptly.

 No Physical Shipping

We do not ship physical products. There are:

  • No shipping fees

  • No delivery tracking numbers

  • No customs or international shipping issues

All products are delivered digitally.

 Important Notes

  • Ensure your email address is entered correctly during checkout.

  • Downloads are typically limited to a certain number of times or days – please back up your files.

  • Our digital files are for personal use only, unless otherwise stated.

Need Help?

We’re happy to help you with any download issues. Just contact us and we’ll get you sorted.