Terms of service

TERMS OF SERVICE

Last updated: September 15, 2026

OVERVIEW

This website is operated by Pattern Charm. Throughout the website, the terms “we,” “us,” and “our” refer to Pattern Charm.

Pattern Charm offers this website, including all information, tools, products, and services available through it, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and the policies referenced in them.

If you do not agree to these terms, you should not access or use our services.

Our Privacy Policy is available at:
https://patterncharm.com/policies/privacy-policy

  1. ELIGIBILITY AND ACCOUNTS

By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from your parent or legal guardian.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for protecting your account credentials and for activity conducted through your account.

  1. OUR PRODUCTS

Pattern Charm offers both digital products and physical products.

Digital products are delivered electronically. Physical products are shipped according to our Shipping and Delivery Policy.

We make reasonable efforts to display product descriptions, measurements, materials, colors, images, prices, and availability accurately.

Colors and appearance can vary depending on lighting, photography, screen settings, and the device used to view the product.

We reserve the right to correct errors, update product information, limit quantities, or discontinue products without prior notice.

  1. DIGITAL PRODUCTS AND LICENSE

Digital products include patterns, PDF files, ZIP files, guides, templates, images, workbooks, and other downloadable materials.

Purchasing a digital product grants you a limited, personal, non-exclusive, non-transferable license to use it according to the applicable product description.

Unless expressly stated otherwise, you may not:

• Resell or redistribute the digital file.
• Share the file publicly or privately.
• Upload it to another website, platform, group, or file-sharing service.
• Claim the content as your own.
• Copy, modify, sublicense, or use it to create a competing digital product.

The rules concerning refunds for digital products are contained in our Refund Policy.

  1. PHYSICAL PRODUCTS

Physical products are intended for personal or household use unless the product description expressly states otherwise.

Customers are responsible for reviewing product descriptions, measurements, sizes, colors, and available options before ordering.

Returns and remedies for physical products are governed by our Refund Policy.

  1. ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including suspected fraud, pricing errors, inventory problems, payment failure, shipping restrictions, or incorrect product information.

An order is not accepted until payment has been successfully processed and the order is confirmed.

If we cancel an order after payment, we will refund the affected amount to the original payment method.

  1. ORDER CANCELLATIONS

Contact us immediately if you need to cancel or change a physical order.

We cannot guarantee cancellation or modification after an order has entered processing or fulfillment.

Digital orders cannot be cancelled after purchase.

  1. PRICES, PAYMENTS, AND TAXES

All prices are displayed in the currency shown on the website.

Prices, discounts, promotions, and availability may change without notice. The price charged is the price displayed when the order is submitted, except where there is an obvious pricing or technical error.

Applicable taxes and shipping charges are displayed at checkout when required.

You agree to provide valid and authorized payment information.

  1. SHIPPING AND DELIVERY

Physical products are shipped according to our Shipping and Delivery Policy:
https://patterncharm.com/policies/shipping-policy

Delivery dates shown at checkout are estimates and are not guarantees.

Orders containing multiple products may arrive in separate packages and on different dates.

Carrier delays, severe weather, peak-season volume, address problems, service disruptions, and other events outside our reasonable control may affect delivery.

If an unshipped order cannot be shipped within the stated time, we will provide the options required by applicable law.

  1. RETURNS, REPLACEMENTS, AND REFUNDS

Returns, replacements, and refunds are governed exclusively by our Refund Policy:
https://patterncharm.com/policies/refund-policy

Digital products are final sale and cannot be returned or refunded.

Physical products are eligible for review only when they arrive damaged or defective, or when an incorrect product is sent because of a fulfillment error.

  1. INTELLECTUAL PROPERTY

The website and its content—including text, graphics, logos, product designs, digital files, images, videos, layout, and branding—are owned by or licensed to Pattern Charm and are protected by applicable intellectual property laws.

You may not reproduce, distribute, republish, sell, exploit, or create derivative works from our content without written permission, except where the applicable product license expressly permits such use.

  1. PROHIBITED USES

You may not use the website or its content:

• For unlawful or fraudulent purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property, privacy, or other legal rights.
• To transmit viruses, malicious code, spam, or harmful material.
• To interfere with the security or operation of the website.
• To scrape, copy, or collect website data without authorization.
• To impersonate another person or provide false information.
• To resell or redistribute digital products without authorization.

We may restrict or terminate access when we reasonably believe these terms have been violated.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may use services provided by third parties, including payment processors, fulfillment partners, delivery providers, analytics services, and marketing platforms.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites accessed through external links.

  1. RELATIONSHIP WITH SHOPIFY

Pattern Charm is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services.

Purchases made through our store are transactions between you and Pattern Charm. Shopify is not the seller of our products and is not responsible for fulfilling orders or resolving product-related claims.

  1. PRIVACY

Our collection and use of personal information are governed by our Privacy Policy:
https://patterncharm.com/policies/privacy-policy

Information necessary to process an order may be shared with service providers such as Shopify, payment processors, fulfillment partners, and delivery providers.

  1. FEEDBACK AND REVIEWS

If you submit feedback, reviews, photographs, suggestions, or other content, you confirm that you have the right to provide it and that it does not violate the rights of another person.

You grant Pattern Charm a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish submitted feedback for operating and promoting our services, subject to applicable law.

Reviews must reflect genuine experiences and must not contain unlawful, misleading, abusive, or infringing content.

  1. ERRORS AND AVAILABILITY

Occasionally, information on the website may contain errors or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information. If an error materially affects an order already submitted, we will contact you and provide an appropriate option, including cancellation and refund when required.

  1. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

Nothing in these terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded.

We do not guarantee that the website will always be uninterrupted, secure, or free from technical errors.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Pattern Charm will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.

Nothing in these terms limits liability that cannot legally be limited, including liability for fraud, willful misconduct, or other liability that applicable law prohibits us from excluding.

  1. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Pattern Charm harmless from third-party claims resulting from your unlawful use of the website, your violation of these terms, or your infringement of another person’s rights.

  1. TERMINATION

We may suspend or terminate access to the website if you materially violate these terms or use the services unlawfully.

Provisions that by their nature should survive termination—including intellectual property, payment obligations, disclaimers, and limitations of liability—will continue to apply.

  1. SEVERABILITY

If any provision of these terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.

  1. NO WAIVER

Our failure to enforce a provision of these terms does not waive our right to enforce it later.

  1. GOVERNING LAW

These Terms of Service are governed by the applicable laws of the United States and the State of Wyoming, without limiting any mandatory consumer protection rights that apply based on the customer’s location.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes to our business, services, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes will be communicated when required by applicable law.

  1. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Pattern Charm
Email: contact@patterncharm.com
Phone: +1 307-219-9105
Address: 30 North Gould Street, Ste R, Sheridan, WY 82801, United States